Returns & Exchanges

We want you to be completely satisfied with your new timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. Whether you need a different style or a full refund, our team is dedicated to ensuring a seamless experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the watch in its original presentation box, ensuring all protective films, tags, and warranty cards are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our horologists inspect the return for original condition, we will process your refund or ship your new selection within 5-7 business days.